Position Title: Program Manager
Category/FLSA Status: Full-time, Exempt
Supervisor: Associate Vice President of Program Services
Direct Reports: Program Facilitators

Position Summary:
The Program Manager will develop strong foundational knowledge of all program operations within assigned
portfolio of programs and will focus on leadership and management, ensuring fidelity to the Girls Inc. Experience
and adherence to program budgets. The Program Manager will supervise Program Facilitators within assigned
portfolio of programs and serve as the liaison for external partners and volunteers. The Program Manager
ensures the entire team delivers high-quality, impactful programs, helping girls to achieve their full potential and
grow up healthy, educated, and independent.


Primary Responsibilities and Duties:
Program Implementation:
• Develop program recruitment plans in collaboration with program leadership, and ensure successful
implementation of recruitment strategies

 Achieve program enrollment targets, and report enrollment metrics on a regular basis

• Utilize the Girls Inc. Experience to oversee planning and facilitation of assigned programs

• Manage program planning projects and support the development of high-quality lesson plans

• Monitor program implementation to ensure success, and recommend program improvements

• Create a pro-girl learning environment that is safe, challenging, and engaging

 Create positive relationships with girls, parents, and partners, ensuring high levels of satisfaction

• Coordinate with leadership team to staff special events and programs

• Ensure necessary program data is collected to support grant outcomes and impact; participate in site evaluation visits as related to grant requests

• Implement and oversee meaningful volunteer engagements for corporate partners

• Represent Girls Inc. at community events to build awareness of mission and programs

• Keep abreast of trends in youth development, specifically girls’ and women’s issues, to strengthen knowledge and support programming efforts

• Responsible for achieving desired impact, as evidenced by quantitative and qualitative outcomes
measurement and continuous program improvement

Management and Supervision:
• Provide training and development to develop and retain high-performing team members, empowering
them to elevate their level of responsibility

• Provide regular feedback and conduct program observations and performance appraisals to develop,
guide, and support staff in achieving success in their job function

• Guide and monitor staff and volunteer performance by conducting weekly staff meetings to address
issues and concerns and maintain positive collaboration amongst the team

• Maintain staff records to ensure accurate record-keeping and limit liability to the organization

Administrative:                                                                                                                                                                                                      • Ensure compliance of all safety and program quality standards

• Monitor spending and adherence to program budgets to ensure consistency and accuracy

• Collect and track program fees

• Submit program reports as requested; maintain and submit required internal agency documents

• Maintain inventory of program supplies, and requisition supplies in a timely manner

• Maintain attendance records for participants and volunteers

• Ensure proper collection of impact data and administration of outcomes surveys

• Monitor facilities, equipment, and vehicles for proper functionality and safety

• Other duties as assigned by AVP of Program Services


Minimum Qualifications:
• Bachelor’s degree; special consideration may be given for equivalent experience and qualifications in lieu
of degree.

• 3+ years work experience in youth development or related field

• Program management and leadership experience

• Excellent verbal and written communication skills

• Skill in managing multiple priorities and projects simultaneously

• Ability to understand and execute complex instructions

• Proficient in Microsoft Office suite, especially Outlook, Word, Excel, and PowerPoint

• Skill in working with diverse clients, staff, and communities; ability to facilitate cooperative work

• Ability to work well with a variety of constituencies

• Ability to communicate with youth and foster their involvement and participation in program planning,
problem solving, and decision-making

• Possess reliable transportation and a valid driver’s license

• Flexibility with working hours and available to work some evenings and weekends


Preferred Qualifications:
• Bilingual in Spanish

• 2+ years of work experience in youth development program management


Physical Requirements:
This position requires the ability to operate phones, computers, and other office equipment, and physical ability
to perform light lifting. Employee must be able to communicate effectively with program participants and
stakeholders. Work is performed in an office or classroom setting. Employee may be required to travel to various
locations throughout the Dallas metropolitan area. Employee must also be able to sit or stand for up to four hours
at a time. Generally, the working conditions have little or no exposure to extremes.


Equal Employment Opportunity:
Girls Inc. of Metropolitan Dallas provides equal employment opportunities to all employees and applicants for
employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability,
marital status, veteran status, genetic information, or any other discrimination prohibited by law. The agency
complies with all applicable federal, state, and local laws, regulations, and ordinances prohibiting employment


To Apply:
To apply, please submit resume and cover letter to careers@girlsincdallas.org. No phone calls, please.

Program Manager Job Description PDF